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Sydni Hayward First Name
Chief Operating Officer Title
Mental & Behavioral Services Mental & Behavioral Services
Strengthening Futures Strengthening Futures
Mental Health & Rehabilitation Mental Health & Rehabilitation
Skills Training & Development Skills Training & Development
Psychosocial Rehabilitation Services Psychosocial Rehabilitation Services
Crisis Intervention Crisis Intervention
Evaluations & Assessment Evaluations & Assessment
Individual Behavioral Health Coaching Individual Therapy
Support Services For Teens Adolescent Therapy
Telehealth Telehealth
Family Systems Support Family Therapy

Mental Health & Rehabilitation Mental Health & Rehabilitation
What do these services include?
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
What are the goals of Mental Health Rehabilitative Services?
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
Eligibility Criteria for Participation in Community Support Services:
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Skills Training & Development Skills Training & Development
- Develops individual plans with the member and/or guardians
- Assists with reduction/prevention of psychiatric hospitalization, homelessness, residential treatment, or criminal justice involvement
- Develops client-centered goals around activities of daily living (i.e. community integration, coping strategies, money management, safety, medication regimens, and psychiatric/medical appointments)
- Active Texas Medicaid insurance coverage
- Private pay
- Age 18 or emancipated
- Documentation of a qualifying mental health diagnosis that is under one year old and is considered eligible under the most recent edition of the Diagnostic and Statistical Manual of Mental Disorders
- A clinical letter attesting to the need for case management due to the following at risk criteria:
- Homelessness
- Psychiatric hospitalization
- Criminal justice involvement
- Residential mental healthcare placement
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Psychosocial Rehabilitation Services Psychosocial Rehabilitation Services
- Independent living skills
- Individual, family, and group skills training
- Anger management, conflict resolution, problem solving, and coping skills
- Crisis stabilization and emergency support
- Support for applying to state or county services and grant programs
- Employment skills training and support for finding and maintaining a job
- Family dynamics and parenting skills training
- Community access and transportation support
- Cultural and religious support
- And other necessary services, based on individual needs
- Help individuals regain independence and control of their daily life
- Provide skills training to improve emotional and behavioral functioning
- Support individuals in managing a mental health diagnosis
- Enable successful reintegration into the community, family, and work environments
- Participants must be 18 years or older
- Must be enrolled in and actively covered by Texas Medicaid
- Must be diagnosed with a severe mental illness
- Must experience significant functional impairment
- A full intake diagnostic evaluation must be completed
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Crisis Intervention Crisis Intervention
- Is in response to a crisis
- Seeks to reduce or manage symptoms of serious mental illness or serious emotional disturbance; and
- Seeks to prevent admission of the individual to a more restrictive environment.
- An assessment of the dangerousness of the individual to self or others
- The coordination of emergency care services;
- Behavior skills training to assist the individual in reducing distress and managing symptoms
- Problem-solving
- Reality orientation to help the individual identify and manage his or her symptoms of serious mental illness or serious emotional disturbance; and
- Providing instruction, structure, and emotional support to the individual in adapting to and coping with immediate stressors.
- Be enrolled in and actively covered through Texas Medicaid.
- Experiencing a crisis
- Complete a crisis assessment
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Evaluations & Assessment Evaluations & Assessment
- Screening for depression, anxiety, PTSD, and other mental health conditions
- Assessment of emotional and behavioral challenges
- Screening for substance use and attention disorders
- Recommendations for treatment or further evaluation
- Provide an overview of a child’s mental health status
- Identify emotional, behavioral, or psychiatric conditions
- Offer recommendations for the next steps in care
- Support legal proceedings or community-based interventions
- Participants must be at least 3 years old
- Must be covered by Medicaid
- Participants must reside in McHur Care's service areas
- An initial assessment must be completed
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Individual Behavioral Health Coaching Individual Therapy
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Support Services For Teens Adolescent Therapy
- Individual therapy for teens
- Group counseling with peers
- Family therapy to improve communication
- Techniques like play, drawing, and role-playing
- Support for resolving conflicts and building self-esteem
- Provide emotional support and coping strategies
- Address negative self-talk and anxiety
- Improve relationships with peers and family
- Boost self-esteem and emotional well-being
- Encourage healthier decision-making
- Replacing Negative Self-Talk: Helping teens reframe their negative thoughts and replace them with more positive, realistic ones.
- Group Counseling: Encouraging peer support where teens realize they are not alone in their struggles and learn from others’ experiences.
- Reflective Questioning: Using questions to help teens reflect on their thoughts and behavior without confrontation, encourages deeper self-awareness.
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Telehealth Telehealth
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Family Systems Support Family Therapy
This type of support focuses on strengthening family relationships, improving communication, and creating healthier home environments.
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Mental Health & Rehabilitation Mental Health & Rehabilitation
What do these services include?
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
What are the goals of Mental Health Rehabilitative Services?
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
Eligibility Criteria for Participation in Community Support Services:
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Skills Training & Development Skills Training & Development
- Develops individual plans with the member and/or guardians
- Assists with reduction/prevention of psychiatric hospitalization, homelessness, residential treatment, or criminal justice involvement
- Develops client-centered goals around activities of daily living (i.e. community integration, coping strategies, money management, safety, medication regimens, and psychiatric/medical appointments)
- Active Texas Medicaid insurance coverage
- Private pay
- Age 18 or emancipated
- Documentation of a qualifying mental health diagnosis that is under one year old and is considered eligible under the most recent edition of the Diagnostic and Statistical Manual of Mental Disorders
- A clinical letter attesting to the need for case management due to the following at risk criteria:
- Homelessness
- Psychiatric hospitalization
- Criminal justice involvement
- Residential mental healthcare placement
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Psychosocial Rehabilitation Services Psychosocial Rehabilitation Services
- Independent living skills
- Individual, family, and group skills training
- Anger management, conflict resolution, problem solving, and coping skills
- Crisis stabilization and emergency support
- Support for applying to state or county services and grant programs
- Employment skills training and support for finding and maintaining a job
- Family dynamics and parenting skills training
- Community access and transportation support
- Cultural and religious support
- And other necessary services, based on individual needs
- Help individuals regain independence and control of their daily life
- Provide skills training to improve emotional and behavioral functioning
- Support individuals in managing a mental health diagnosis
- Enable successful reintegration into the community, family, and work environments
- Participants must be 18 years or older
- Must be enrolled in and actively covered by Texas Medicaid
- Must be diagnosed with a severe mental illness
- Must experience significant functional impairment
- A full intake diagnostic evaluation must be completed
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Crisis Intervention Crisis Intervention
- Is in response to a crisis
- Seeks to reduce or manage symptoms of serious mental illness or serious emotional disturbance; and
- Seeks to prevent admission of the individual to a more restrictive environment.
- An assessment of the dangerousness of the individual to self or others
- The coordination of emergency care services;
- Behavior skills training to assist the individual in reducing distress and managing symptoms
- Problem-solving
- Reality orientation to help the individual identify and manage his or her symptoms of serious mental illness or serious emotional disturbance; and
- Providing instruction, structure, and emotional support to the individual in adapting to and coping with immediate stressors.
- Be enrolled in and actively covered through Texas Medicaid.
- Experiencing a crisis
- Complete a crisis assessment
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Evaluations & Assessment Evaluations & Assessment
- Screening for depression, anxiety, PTSD, and other mental health conditions
- Assessment of emotional and behavioral challenges
- Screening for substance use and attention disorders
- Recommendations for treatment or further evaluation
- Provide an overview of a child’s mental health status
- Identify emotional, behavioral, or psychiatric conditions
- Offer recommendations for the next steps in care
- Support legal proceedings or community-based interventions
- Participants must be at least 3 years old
- Must be covered by Medicaid
- Participants must reside in McHur Care's service areas
- An initial assessment must be completed
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Individual Behavioral Health Coaching Individual Therapy
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Support Services For Teens Adolescent Therapy
- Individual therapy for teens
- Group counseling with peers
- Family therapy to improve communication
- Techniques like play, drawing, and role-playing
- Support for resolving conflicts and building self-esteem
- Provide emotional support and coping strategies
- Address negative self-talk and anxiety
- Improve relationships with peers and family
- Boost self-esteem and emotional well-being
- Encourage healthier decision-making
- Replacing Negative Self-Talk: Helping teens reframe their negative thoughts and replace them with more positive, realistic ones.
- Group Counseling: Encouraging peer support where teens realize they are not alone in their struggles and learn from others’ experiences.
- Reflective Questioning: Using questions to help teens reflect on their thoughts and behavior without confrontation, encourages deeper self-awareness.
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Telehealth Telehealth
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.

Family Systems Support Family Therapy
This type of support focuses on strengthening family relationships, improving communication, and creating healthier home environments.
- Medication management
- Psychosocial rehabilitative services
- Skills training and development
- Crisis intervention services
- Reduce a client’s functional impairments resulting from serious mental illness for adults
- Reduce a serious emotional disturbance in children
- Restore a client to their optimal functioning level in the community
- Participants must be at least 3 years old.
- Participants must be enrolled in and actively covered through Texas Medicaid (see list of accepted Medicaid plans below).
- Participants must reside in our services areas
- Participants must have a qualifying mental health diagnosis and participate in an initial assessment.
Support Close to Home Support Close to Home
Bryan
Dumas
Plainview
Lubbock
Amarillo

Helping Children Overcome Tailored Care For Every Condition
- ADD/ADHD & Behavioral Issues
- Anxiety & Depression
- Cognitive Distortion
- Mood Disorders
- PTSD
- Post Intensive Care Syndrome
- Borderline Personality Disorder
- Other Personality Disorders
From emotional to behavioral challenges, we offer specialized treatment to help children and families grow.
- ADD/ADHD & Behavioral Issues
- Anxiety & Depression
- Cognitive Distortion
- Mood Disorders
- PTSD
- Post Intensive Care Syndrome
- Borderline Personality Disorder
- Other Personality Disorders