Privacy Policy

Effective Date: May 28, 2025

 

McHur Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services, including our SMS messaging service. By using our website or opting into our SMS communications, you agree to the terms outlined below.

 

Information We Collect

We may collect personal and non-personal information through the following means:

  • Information You Provide: When you fill out contact forms, request services, subscribe to updates, or sign up for SMS messages, we may collect your name, email address, phone number, and mailing address.

  • Automatic Data Collection: We may use cookies or website analytics tools to collect information such as your IP address, browser type, pages visited, and site usage patterns.

 

We do not collect protected health information (PHI) through this website. Any PHI is handled only through secure, HIPAA-compliant systems.

 

How We Use Your Information

We use the information collected to:

  • Respond to your inquiries or service requests

  • Improve our website’s performance and usability

  • Communicate relevant updates and offerings through email or SMS (if opted in)

 

We do not sell or rent your personal information.

 

Cookies and Tracking

Our site may use cookies to enhance your experience. You may choose to disable cookies in your browser settings, but doing so may affect the functionality of some features.

 

Third-Party Services

We use trusted service providers (e.g., website analytics, form processors) to support our website and communications. These partners are bound to strict confidentiality and data usage standards.

 

Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access.

 

Children’s Privacy

This site is not intended for children under the age of 13. We do not knowingly collect personal information from children online.

 

SMS Messaging

McHur Care respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be connected via the website contact form, email, rental agreement, or third-party reservation systems.

  • Data usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.

  • Data security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

 

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

 

Messages are recurring and message frequency varies.

 

Contact McHur Care Headquarters at (806) 810-1161, info@mchur.care, or any of the following local phone numbers for HELP or to STOP receiving messages:

Amarillo: (806) 290-9602

Bryan: (979) 307-9053

Dumas: (806) 421-0425

Lubbock – Downtown: (806) 200-6780

Plainview: (806) 224-1090

Temple: (254) 732-0941

Waco: (254) 935-0462

 

  • Opt-out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP to (806) 810-1161, info@mchur.care, or your local office number. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

  • You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.

  • Non-sharing clause: We do not share your data with third parties for marketing purposes. McHur Care will not sell, rent, or share the collected mobile numbers.

 

Your Rights and Choices

You may request to:

  • Access or correct your personal data

  • Opt out of email or SMS communications

  • Have your personal information deleted

 

To make a request, please contact us using the details below.

 

Contact Us

McHur Care Headquarters
info@mchur.care

4527 114th Street, Suite 200, Lubbock, TX 79424

(806) 810-1161

 

McHur Care Locations

Amarillo: (806) 290-9602

Bryan: (979) 307-9053

Dumas: (806) 421-0425

Lubbock - Downtown: (806) 200-6780

Plainview: (806) 224-1090

Temple: (254) 732-0941 

Waco: (254) 935-0462

 

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted with a revised “Effective Date.” Continued use of our website or SMS service constitutes agreement to the updated terms.